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mydecember2884 Photos
eLLa
Profile Music
General Info
| Username: | mydecember2884 |
| Sex: | Female |
| Registration Date: | 2009-05-22 11:28:59 |
| Last Login Date: | 05-22-09 11:30 |
Languages
| Native Language: | Tagalog |
| Practice Language: | English |
Description
| Description: | Interested in learning other languages and to socialize at the same time |
Profession
| Industry: | Hospitality - Hotel |
| Job Title: | Front Office Professional |
| Description: | Maintains and/or develops applicable operating procedures for Front Office to ensure efficient work methods with the different departments and shifts Reads the Front Office logbook and checks the reminders for daily operations and directs actions to be taken by all concerned Checks the arrivals/departures and expected occupancy for the day Encodes room key cards, prepared key card holders with map along with the registration cards and welcome letters for the next day’s arrival Prints arrival, departure and guest in-house reports for all the outlets Furnishes the Guest Experience Letters Perform wake-up calls and prepares the wake-up call list for the following day Checks the weather forecast Prepares Room Transfer Forms for room transfer requests and/or upgrade of guests and submits them to the FO Manager Upholding professional attitude in resolving guests’ complaints Answering phone calls proficiently Meets guests/clients and escorts the same to their respective rooms |
| Years: | 0 to 5 years |
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